Privacy Policy

Last updated: 12 August 2025 (IST)

This Privacy Policy describes how AI Academy India (operated by Kumar Enterprises, “we”, “us”, “our”) collects, uses, discloses, and protects personal data in India. For the Digital Personal Data Protection Act, 2023 (DPDP Act), we act as a Data Fiduciary and you are the Data Principal. By using www.ai-academy-in.com (the Site) and our services, you agree to this Policy.

1) Who we are & India contacts

We acknowledge privacy requests within 72 hours and aim to resolve them within 15 working days, or as required by Indian law.

2) Scope

This Policy applies to personal data we collect:

  • On the Site (Home, Services, Workshops, Contact)

  • Via forms (contact, booking, enrolment, newsletter)

  • Through third‑party tools we use in India and abroad (scheduling, payments, analytics, email/CRM)

  • From emails, calls, WhatsApp, and in‑person or virtual events

3) Personal data we collect

Provided by you: name, email, phone, company/role, location, course/workshop selections, objectives, team size, billing details (we do not store full card or UPI credentials), messages, and survey responses.
Collected automatically: IP address, device/browser details, timestamps, language/timezone, pages visited, clicks. We use cookies and similar technologies (see §11).
From third parties: scheduling metadata (e.g., Calendly), payment confirmations (e.g., Razorpay/Stripe/PayPal/UPI PSPs), analytics (e.g., GA4), and email/CRM engagement (e.g., Mailchimp/HubSpot/Zoho).

4) Purposes & lawful bases (DPDP)

We process personal data on one or more of the following bases:

  • Consent (e.g., newsletters/marketing, certain cookies)

  • Contractual necessity (to deliver consulting, workshops, and courses you request)

  • Legitimate uses permitted by Indian law (e.g., security and fraud prevention)

  • Legal obligations (e.g., tax/GST, accounting, and lawful requests from authorities)

5) How we use personal data

  • Provide and improve the Services; schedule sessions; deliver cohorts; issue certificates

  • Process payments; generate GST invoices; maintain business records

  • Send confirmations, operational updates, and—if opted in—marketing communications

  • Personalise content and recommendations

  • Protect the Site/Services and prevent abuse

6) India‑specific communications

Our SMS/WhatsApp/voice outreach follows TRAI DLT and DND norms. You may opt out at any time by replying STOP or emailing info@ai-academy-in.com.

7) Disclosures

We do not sell personal data. We may share it with:

  • Service providers/processors (hosting, scheduling, payments, analytics, email/CRM, support) under contracts limiting use to our instructions

  • Professional advisors (legal, accounting, audit)

  • Business transfers (merger, acquisition, financing), with continued protection

  • Legal/safety recipients where required by Indian law

8) Cross‑border transfers

We may process and store data in India and other countries. Cross‑border transfers occur as permitted by Indian law, including the DPDP Act and applicable government notifications, and are safeguarded through appropriate measures (e.g., contractual protections).

9) Retention

We retain personal data for as long as necessary for the purposes above and to meet statutory requirements in India (e.g., tax/GST). When no longer needed, we delete or anonymise it in line with our retention schedules.

10) Your rights (Data Principals)

Subject to the DPDP Act, you may:

  • Access information about processing and request a summary of your personal data

  • Correct/Update inaccurate data

  • Delete/Erase personal data, subject to legal exceptions

  • Withdraw consent for consent‑based processing

  • Seek grievance redressal via our Grievance Officer

  • Nominate a person to exercise your rights in case of death or incapacity

To exercise your rights, email info@ai-academy-in.com. We may need to verify your identity before responding. You may escalate unresolved complaints to the Data Protection Board of India, as applicable.

11) Cookies & similar technologies

We use:

  • Essential cookies (security, session, load‑balancing)

  • Functional cookies (remember preferences)

  • Analytics/marketing cookies (measure traffic and campaigns)
    Manage cookies via our on‑site controls and your browser settings. Blocking some cookies may affect functionality.

12) Children

Our Services are intended for adults. We do not knowingly process data of children under 18 in India without verifiable parental consent. If you believe a child has provided data, contact us for deletion.

13) Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data we handle in India. No method is 100% secure; please notify suspected breaches at info@ai-academy-in.com.

14) Third‑party links

Third‑party sites and services have their own policies. Review them before sharing data.

15) Changes

We may update this Policy periodically and will revise the “Last updated” date. Material changes will be notified on the Site or by email where appropriate.

16) Contact: info@ai-academy-in.com · Kumar Enterprises India

Terms of Use

Last updated: 12 August 2025 (IST)

These Terms govern your use of www.ai-academy-in.com and our consulting, workshops, courses, and related services in India. If you do not agree, do not use the Site/Services.

1) Eligibility

You must be 18+ (age of majority in India) to use the Services.

2) Accounts

Keep credentials confidential and notify us of unauthorised use. You are responsible for all activity under your account.

3) Services & educational disclaimer

  • Our workshops, courses, consulting sessions, templates, prompts, slide decks, examples, and all Site content (collectively, “Materials”) are for educational/informational purposes only and do not constitute professional advice (including legal, financial, investment, tax, accounting, medical, or other regulated advice).

  • Execution and outcomes are your sole responsibility. You (and, for corporate clients, your management) are responsible for evaluating, testing, validating, approving, and implementing any learnings, recommendations, prototypes, or tools derived from the Materials; for ensuring compliance with your internal policies and applicable laws; and for maintaining appropriate governance, risk, and controls.

  • We do not operate or monitor your business processes, models, data pipelines, or AI systems. Any artefacts we help create are illustrative starters and must be reviewed, adapted, and production‑hardened by you before use.

  • Results depend on factors outside our control (e.g., data quality, change management, third‑party services, market conditions). We make no guarantee of specific outcomes or performance improvements.

  • Where professional advice is required, obtain it from a qualified professional. Nothing in our Services creates a fiduciary relationship or substitutes your independent judgment or approvals.

  • By using the Materials, you acknowledge that AI Academy India has no duty to implement, supervise, or ensure ongoing performance of any solution in your environment.

4) Fees, GST & invoices (India)

  • Prices are in INR and may be exclusive of GST unless stated otherwise.

  • We issue GST‑compliant invoices for eligible purchases; provide your GSTIN where applicable.

  • Payments are processed by third‑party gateways (e.g., Razorpay/Stripe/UPI PSPs). You authorise charges to your chosen method.

5) Cancellations & refunds (customise before publishing)

  • Workshops/Cohorts (public):

    • Cancel ≥ 7 days before start: 100% refund less payment‑gateway charges

    • Cancel 3–6 days before: 50% refund less payment‑gateway

    • Cancel < 72 hours or no‑show: non‑refundable

    • Seat transfer to a future cohort or colleague permitted once at our discretion

  • Consulting/B2B: as per the applicable SOW/order form

  • Refunds are initiated within 7–10 working days to the original payment method, subject to gateway timelines and RBI/UPI rules

6) Acceptable use

Do not: break the law, infringe rights, access non‑public areas, bypass security, spread malware, scrape without consent, misrepresent identity, or copy/distribute content beyond your licence.

7) Intellectual property

All content (curricula, templates, text, graphics, videos, logos, trademarks) is owned by us or our licensors.

  • Your licence: a limited, non‑exclusive, non‑transferable licence to use content for personal learning or internal business use (for corporate clients) as specified. No resale or public distribution without written consent. Downloaded templates may carry additional licence terms.

8) Third‑party services

We integrate with scheduling, payment, analytics, and communications tools. Their terms and policies apply to your use of those tools.

9) Confidentiality (B2B)

For corporate engagements, each party must protect the other’s confidential information and use it only to perform under the engagement. Exceptions apply for public, independently developed, or lawfully obtained information.

10) Privacy and Data Protection

Processing of personal data is described in our Privacy Policy. We comply with applicable Indian laws, including the DPDP Act. If designated a Significant Data Fiduciary, we will implement additional obligations (e.g., India‑based DPO, DPIAs).

11) Disclaimers

The Services are provided “as is” and “as available.” We do not warrant uninterrupted, error‑free operation or specific outcomes. To the extent permitted by Indian law, all implied warranties are disclaimed.

12) Limitation of liability

To the maximum extent permitted by Indian law, we are not liable for indirect, consequential, special, or exemplary damages, or for loss of profits, revenue, data, or use. Our aggregate liability for claims relating to the Services is limited to the lesser of (a) the amounts you paid to us in the 12 months preceding the claim or (b) INR 10,000.

13) Indemnity

You will indemnify and hold us harmless from claims arising out of your violation of these Terms or misuse of the Services.

14) Termination

We may suspend or terminate access at any time. Upon termination, provisions that by their nature should survive (IP, confidentiality, liability limits, indemnity) will continue.

15) Governing law, venue & grievance

These Terms are governed by the laws of India. Courts in Gurugram, Haryana have exclusive jurisdiction. For grievances, contact the Grievance Officer listed in the Privacy Policy.

16) Force majeure

We are not responsible for delays or failures due to events beyond our reasonable control (e.g., acts of God, network outages, governmental actions).

17) Changes

We may update these Terms and will revise the “Last updated” date. Continued use constitutes acceptance of changes.

18) Contact: info@ai-academy-in.com · Kumar Enterprises, India